Tender date: 2013-06-10
Status: Awarded (part)
Description: The Malta College of Arts, Science and Technology is calling for an expression of interest for: Service provider/s highly experienced in the Call Centre/Contact Centre training sector. The service provider/s will be expected to jointly organise and deliver a 10-12 weeks training programme to internationally recognised standards and a prescribed framework/course structure provided by MCAST. The training provision must be delivered within a purpose developed training provision, from a training nursery, to handling live traffic that can be monitored and evaluated. (EXP 02/06) It must be stressed that this is a request for a service provision and not a request by MCAST to purchase equipment. MCAST is looking for training provider/s who have a strong commitment to training and the introduction of internationally recognised standards/competencies for the contact handling sector. Applicants would be expected to be actively involved with call centre/contact centre professional training. Interested parties should send their proposal to the Financial Controller, MCAST Main Campus, Corradino Hill, Paola. Proposals should be deposited in the appropriate box by not later than Monday 12 June 2006 at noon. Further information can be obtained by contacting the ProjectsÃƒÆ’Ã‚Â¢ÃƒÂ¢Ã¢â‚¬Å¡Ã‚Â¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚Â¢ Director on Tel: 21668140. Late proposals will not be considered. The College reserves the right to refuse any or all applications, even the most advantageous.
Project part-financed by the European Union European Social Fund (ESF)
MS - Three Services Ltd