Manager – Training for Industry

January 28, 2021 MG2I MG2I


POST:  Manager – Training for Industry

Duties and Responsibilities:
Reporting directly to the Managing Director, the Manager  (Training for Industry),  will be responsible for:

  • Analysis, planning and implementation of local industry marketing and sales strategies
  • Identify skilling needs and industry market opportunities and trends
  • Business development and Bespoke courses range expansion
  • Manage customer-facing communication channels
  • Send outbound emails with information on MCAST courses, workshops and events.
  • Handle inbound and outbound phone conversations and track all customer interactions in our MIS
  • Create synergies with training providers and industries
  • Facilitate on campus and onsite training, according to our clients’ needs
  • Handle front facing communications with excellent customer service skills
  • Identify and execute strategic Industry training opportunities
  • Foster positive client relationships
  • Liaise with MCAST Institutes
  • Work with marketing, academic, operations and technology teams to drive growth for the business
  • Proactively communicate accurate sales forecasts and relevant information to team Manager
  • Constantly seek opportunities to improve the user acquisition process and increase efficiency.


  • A recognized bachelor’s degree in either marketing or business administration at MQF Level 6
  • Preferably in possession of in-depth knowledge of the local industry
  • 3-years’ experience in marketing or sales
  • Charismatic, strong interpersonal, communication and presentation skills
  • Motivated team leader with a results-driven attitude
  • Knowledge of data analysis and reporting
  • Be expected to travel locally to meet potential clients
  • Ability to manage people
  • Experience in sales or customer service.
  • Motivation driven by KPI’s.
  • Ability to manage time, multi-task and prioritize tasks effectively.
  • Exceptional communication and interpersonal skills.
  • Experience in learning industry is an asset

All applications will be treated in the strictest confidence. Personal data provided by a candidate will be processed by the organisation for the purposes of its recruitment process and in case of employment for the purposes of the employee’s relationship with the organisation.