MCAST Certificate in Administrative and Secretarial Studies
2 years full-time
MCAST-BTEC Diploma in Business or 4 SEC/O-Level passes Compulsory: Maltese, English Language, Mathematics
This course prepares students to work in different types of office environments, be it in business enterprises or government offices.
It gives you the skills necessary to administer the office, to manage the people in it and to deal with clients. It also prepares you to make the best use of equipment which is necessary for the office to function efficiently and to be aware of the different methods of communication, both verbal and written, needed at the workplace.
You will also receive training to acquire the soft skills necessary for this kind of work and at the relative level of competence.
The course will be assessed as follows: § Assignments § Tests § Computer laboratory work College-based examinations
Programme Learning Outcomes
× Understand the key areas of administration and services and supplies × Use appropriate office equipment, routine procedures and standards × Take notes as well as transcribe business documents from a printed or hand-written copy to a suitable business standard. × Communicate in different ways on the work place.
Core Study Units
Structure of Accounts Business Administration Business Practice Office Effectiveness English for Business Maltese for Business Spoken English for Business Administrative IT Applications 2 Units out of: Book-Keeping and Accounts Shorthand Transcription French for Business Italian for Business
Progress After Completion
MCAST-BTEC Higher National Diploma in Business
Contact centre agent Filing / archiving officer Office administrator Personal assistant Secretary Support and administrative services officer